Privacy Statement


Personal Information

In general, you can visit Knexa on the Web without telling us who you are and without revealing any information about yourself. There are times, however, when we, or our partners may need information from you.

You may choose to give us personal information, such as your name and address or e-mail id that may be needed, for example, to correspond with you, to process an order or to provide you with a subscription. It is our intent to let you know how we will use such information before we collect it from you on the Internet. If you tell us that you do not want us to use this information as a basis for further contact with you, we will respect your wishes.

Information Security and Quality

We intend to protect the quality and integrity of your personally identifiable information. We have implemented appropriate technical and organizational measures, such as using encryption for transmission of credit card numbers, to help us keep your information secure, accurate, current, and complete. We will make a sincere effort to respond in a timely manner to your requests to correct inaccuracies in your personal information. To correct inaccuracies in your personal information please return the message containing the inaccuracies to the sender with details of the correction requested.

Cookies and Other Technologies

We sometimes collect anonymous information from visits to our sites to help us provide better customer service. For example, we keep track of the domains from which people visit and we also measure visitor activity on Knexa web sites, but we do so in ways that keep the information anonymous. This anonymous information is sometimes known as clickstream data. Knexa or its analytic vendors may use this data to analyze trends & statistics and to help us provide better customer service.

Also, when we collect personal data from you in connection with a transaction we may extract some information about that transaction in an anonymous format and combine it with other anonymous information such as clickstream data. This anonymous information is used and analyzed only at an aggregate level to help us understand trends and patterns. None of this information is reviewed at an individual level. If you do not want your transaction details used in this manner, you can either disable your cookies or opt-out at the order or request page.

We collect the anonymous information we mentioned in the previous paragraphs through the use of various technologies, including one called "cookies". A cookie is an element of data that a Web site can send to your browser, which may then be stored on your system. Knexa pages may use cookies, sent by Knexa or its third party vendors, or other technologies to better serve you when you return to the site. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies. If you do so, however, some areas of some sites may not function properly.

Business Relationships

The Knexa site contain links to other Web sites. Knexa is not responsible for the privacy practices or the content of such Web sites.

Notification of Changes

This privacy statement was last updated on January 14, 2004. A notice will be posted on our web site home page for 30 days whenever this privacy statement is changed.

Questions regarding this statement

Questions regarding this statement should be directed to the Knexa site coordinator (prvcy@knexa.com) for clarification or at:

Customer Information Privacy Practices
Knexa
911 - 470 Granville Street
Vancouver, BC, Canada V6C 1V5