If you build it, will they come?
"Motivating people to make contributions is a big challenge for a community’s leaders: how do you get people who are already working 10 to 12 hour days to spend just a little more time to write down something that might help someone else - someone they may not know or who may never thank them?
Susan Conway, PhD., Microsoft.
Unlocking Knowledge Assets, 2002
Low participation in online information and knowledge sharing is a major problem facing organizations worldwide. According to a META Group Inc., the number one pitfall of large corporate web sites known as "Portals" is "lack of user acceptance" (Top 10 Portal Pitfalls, META Group Inc., May 2002).
Enterprise Knowledge Incentives, EKI, is designed to solve this problem. EKI imbeds into knowledge sharing technologies a specialized reward and recognition system that awards a score for activities ranging from contributing documents to answering questions posed by other employees. Knexa's EKI software module is a one-of-a-kind, flexible, integrated solution that provides a sophisticated way to track, measure and reward a myriad of knowledge sharing activities.
Knexa's EKI technology is the only solution on the market today that comprehensively addresses knowledge-sharing motivation through intranets and measuring the value of knowledge assets in the firm. EKI aligns people's behaviour with knowledgemanagement strategy and quickly adapts as strategies change. When it comes to knowledge sharing, employees can clearly see the link between goals and rewards and work harder, smarter and more efficiently. The organization benefits from increased revenue, better productivity and reduced costs.
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